hello.
we are tcg
CX is our business.

WE CREATE
experiences
that
elevate
Your

WE ARE CX EXPERTS
AND WE CREATE
content
that literally
changes
how people think.

We are in the business of changing minds. Expanding them so people

change their behaviors in ways that result in growth—for themselves and

their companies. After all, that's our mission.

our results equation

WELL-
RESEARCHED
AND ENGAGING
CONTENT

PURPOSEFUL
ENVIRONMENTS

UNEXPECTED
ELEMENTS

tangible

RESULTS

what we do well

Understand and Engage
Change How People Think and Behave
Onsite Implementation
Product Training Experiences
Experiential "See Around the Curve" Events

Create Believers
Hospitality Skills
Digital Learning
AR and VR Experiences
Sustainment and ROI

Hospitality is all
about how you
make people feel,
which is what they
remember most.

Creative design
drives purposeful
environments,
which changes
how people think
and behave.

Anyone can
accelerate on the
straightaway — only
visionaries see
around the curve.

why tcg?

At tcg our philosophy is simple.
It goes something like this . . .

WE BEGIN WITH THE END IN MIND.

What needs to be accomplished? We focus every element purposefully to your goals.

WE ENGAGE HEARTS AND MINDS.

To help people change and to sustain that thinking, we engage hearts and minds. Hospitality solutions focus on how people feel.

WE KEEP IT REAL. WE LIKE TO DISRUPT.

Disruption is important. We engage thought leaders and trend-setters — like-minded business owners who get our audience and connect them to new ideas.

WE HAVE EXPERIENTIAL DESIGN FRONT AND CENTER.

The opinion that matters most is the customer's. We engage customers to ensure our content matters. We bring insight and motivation to your events.

WE ARE CREATIVE, CRITICAL-THINKING PROBLEM SOLVERS.

We love to try new things and take different approaches to common problems. We bring a nice combination of strategic thinking, science and hospitality art to everything we do.

WE PRACTICE WHAT WE PREACH.

Our hospitality expertise lends itself to demonstrating to participants what the experience should look and feel like. We expect them to deliver results in immediate application.

WE ARE MULTI-SENSORIAL AND INTERACTIVE—ALWAYS.

We don’t do PowerPoint. It’s neither fun nor engaging. We immerse participants in purposeful environments and engage them in multi-sensorial, interactive activities.

WE ATTEND TO THE DETAILS.

Our attention to detail sets us apart. Our hospitality mantras include “You can’t overthink breakfast.” And “It ALL matters.” We are proactive strategists and planners.

WE DRIVE RESULTS AND ACCOUNTABILITY.

We are always accountable, and we can’t picture not being successful. We are judged by results — we own and stand by what we deliver — with your best interests in mind.